Sarah Phillips MA, BA, DipN

CEO & Transformation Director, VeinTrain Ltd
Organisation Consultant | Systems Leader | Author | Educator

Sarah Phillips is the founder and CEO of VeinTrain Ltd, a clinical education leader and transformation specialist with over 30 years in health and care. A trained nurse and published author, Sarah is nationally and internationally recognised for her contributions to improving clinical competency—especially in venepuncture and cannulation.

Sarah began her career in emergency nursing before taking on leadership roles in clinical education. She was instrumental in establishing the UK’s first clinical simulation labs and led multi-professional practice education from within corporate nursing at Chelsea and Westminster NHS Foundation Trust. These early innovations laid the foundation for what would become VeinTrain—a global training provider known for high-quality, accessible, and standardised clinical skills education.

From 2022 to 2024, Sarah served as the Talent and Leadership Subject Matter Expert for the Nottingham and Nottinghamshire Integrated Care System, co-developing strategy and leading transformational programmes through co-design and collaboration. Her work helped shape the system-wide leadership and talent agenda, including pioneering work on ICS Innovation Challenges.

In addition to her executive leadership at VeinTrain, Sarah is the founder of Prism Insight, where she delivers systems-psychodynamic consulting to leaders, boards, and teams, drawing on her MA in Organisation Consultancy from the Tavistock. She has also worked as a Problem-Based Learning (PBL) Facilitator at the University of Nottingham Medical School, supporting future doctors to develop critical clinical thinking and teamwork skills.

Her passion for quality and transformation was recently recognised when she was:

• Quoted as a clinical expert in Nursing Standard (May 2025) on cannulation best practices.
• Invited to attend the Royal Garden Party in May 2025 for her decades-long contributions to healthcare education.

Sarah continues to combine her clinical insight, strategic leadership, and passion for improvement to equip the workforce of today and shape the systems of tomorrow. She leads on large contracts for system transformation and training design to adapt the Halo Programme to suit each organisation/country/project the best.

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Paulette Basson - MA RN. Dip N. BSc with 4 decades of experience!

Paulette joined VeinTrain in 2013. She has over 39 years' experience including IV therapy, cannulation and venepuncture. As a member of the first intravenous specialist nursing team in the West Midlands, she was part of a team responsible for the reduction in IV cannula and CVC line related bacteraemia infections for her NHS Trust. 

Paulette has a Master’s in Education and has worked in a range of healthcare settings, including practice development. Paulette has considerable experience of teaching, acquired during her employment as an intravenous clinical nurse specialist. Paulette works solely for VeinTrain and supports junior team members.  Paulette leads our LIVE online IV therapy sessions as well as venepuncture and cannulation.

Peter Mclaughlin

Since 2000, Peter has worked in nursing support and healthcare assistant roles across a wide range of clinical settings, including A&E, oncology, operating theatres, CCU, HDU, care of the elderly, and the HM Prison Service.

Pathology: started as a Medical Laboratory Assistant, Bart Health NHS Trust (formerly Bart's and The London NHS Trust) Virology before moving to the Royal Brompton and Harefield NHS Trust where he trained as an Adult Phlebotomist and Medical Laboratory Assistant in Haematology / Clinical Biochemistry, 2004. Peter now works solely with VeinTrain as one of our core team members, ensuring processes run smoothly in the field and delivering coaching and training.

 Pamela Capa (Associate)

Pamela joined VeinTrain in 2009 and has supervised on-the-day training and leads sessions in venepuncture and cannulation.

Diploma of Medical Laboratory Assistant from Italy. Trained as a phlebotomist at Chelsea and Westminster hospital. Re-trained as a Neonatal Phlebotomist in their NNU unit. Currently employed in private hospitals and working for VeinTrain Ltd. 

Pamela offers supportive, direct and clear guidance.  Her coaching style is solid and firm and she draws on her experience to suit delegates’ individual experience.

Paolo holds a phlebotomist certificate from Charing Cross Hospital and has assisted in training at Chelsea and Westminster Hospital, King's College Medical Student VeinTrain day (Guy's Hospital, London), Southbank Nursing Student VeinTrain Day (St Thomas' Hospital)  

He works as a medical photographer using cannulas in Fluorescein angiography and consultant to VeinTrain courses, particularly larger event contracts but also at the National courses at VeinTrain at the Royal College of Surgeons, London. Paolo has a directive and clear coaching style, giving you assurance and confidence in technique.

Paula Lezama -  RN. Dip N. BSc. 

Paula joined VeinTrain in 2008 and has considerable experience of IV therapy, cannulation and venepuncture. Also part of the West Midlands' first intravenous specialist nursing team, she contributed to reducing IV cannula and CVC line-related bacteraemia infections for her NHS Trust. 

With over 19 years as a registered nurse, Paula is Lead Sister for phlebotomy services at a busy West Midlands NHS Foundation Trust. She has considerable experience of teaching from her roles as an intravenous clinical nurse specialist, assistant clinical educator, and overseas nurse programme facilitator. Paula is now leading her own Platinum Halo Centre In Trinidad and Tobago

Andréa Grieger RN

Andréa has worked as a registered nurse primarily in Cardiology for the last twenty years and in other healthcare settings such as accident and emergency and medical admissions unit.

She has experience in teaching other nurses in her field and using venepuncture and cannulation skills in her various cardiology nurse specialist roles in London. These include working in cardiac imaging, rapid access chest pain clinic, Arrhythmia clinics, pre assessment for nurse-led DC cardioversion service and Ajmaline challenge tests.

Andréa has a MSc in Cardiovascular Health and continues to be forward thinking using current research to improve patient care pathways and enjoys helping healthcare professionals keep updated with their clinical skills.  Andrea joined Sarah to Buckingham Palace for the Royal Garden Party recognising her support for the busiiness, expert teaching and as a dear freind. 

Business Operations Team

You will be greeted with a warm welcome from Toni and Anna in the office and Sophia regarding Training Systems and packs and organising any logistics. We work from This email address is being protected from spambots. You need JavaScript enabled to view it. email so we don't miss any of your emails. Please also pick up the phone and call +44(0)115 947 6575  anytime between 9-5 Monday to Friday.  We also work weekend and evening shifts (UK time) to support overseas clients and will try our best to fit around your busy schedule!